Privacy Policy

We may collect the following information, depending on how you interact with us:

• Name, email address and telephone number
• Company information, including company name and your reason for contacting us
• Information you submit through our contact forms, including the content of your message
• Driver application information, including vehicle information, driver’s license information, vehicle registration information and auto insurance information (see Applicant Information below)
• Technical website information, such as your IP address, browser type, device type, pages visited and the date and time of visits, where applicable

We may use information to:

• Respond to inquiries and communicate with applicants and business partners
• Review driver applications
• Verify eligibility and documentation
• Operate delivery services
• Improve our systems, website and services
• Maintain the security of our website and systems
• Comply with applicable legal and regulatory requirements

We do not sell your personal information. We may share information only as reasonably needed, including:

• With service providers that help us operate the Website and our application process, such as hosting, email delivery, and data and document storage providers, who may use the information only to provide services to us
• With verification or screening services, where we use them, to confirm eligibility and documentation
• With logistics partners, in limited form, where reasonably necessary to operate delivery services, for example to confirm that a driver is approved to perform deliveries
• When required by law, legal process or a government request, or to protect the rights, safety and security of NextMile, our drivers, our partners or others
• In connection with a merger, financing, acquisition or sale of all or part of our business
• With your consent or at your direction

We use reasonable administrative, technical and organizational measures designed to protect information, including restricting access to personal and applicant information to authorized personnel and using secure connections on our website. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

We keep information for as long as reasonably necessary for the purposes described in this policy, including reviewing applications, operating our services, resolving disputes, maintaining records and complying with legal obligations. Retention periods may vary depending on the type of information and the purpose for which it was collected.

Like most websites, our Website and the systems that host it may automatically receive technical information, such as IP address, browser type, device information and pages requested, to deliver the Website, keep it secure and understand how it performs. We do not currently use advertising cookies or third-party advertising trackers on the Website. If we add analytics or similar tools, we will update this policy.

We rely on third-party service providers to operate the Website, send and receive email, and store application data and documents. These providers have their own privacy practices. The Website may also link to other sites or services, including our driver application portal, which may be hosted at a different web address. Please review the privacy information provided on those pages when you use them.

If you apply to drive with NextMile, we collect the information you submit through the application process, which may include your name and contact details, vehicle information, driver’s license information, vehicle registration information, auto insurance information, images of supporting documents and your acknowledgments. We use this information to review your application, verify your eligibility and documentation, communicate with you, and, if you are approved, operate delivery services.

Providing this information is voluntary, but we may not be able to consider your application without it. Please submit only information that is accurate and that you are authorized to provide. Submitting an application does not guarantee approval or any delivery opportunities. Please do not send licenses, registrations or insurance documents through the website contact form; use the application process instead.

You may contact us to ask about the personal information we hold about you, to correct it, or to ask us to delete it. We will respond as required by applicable law, and we may need to keep certain information for legal, security or recordkeeping reasons.

The Website and our driver application process are not directed to children under 18, and we do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal information, please contact us so we can delete it.

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date above. Your continued use of the Website after an update means you accept the revised policy.

Questions about this Privacy Policy or our handling of information can be sent to:

NextMile Delivery Group LLC, Florida, United States. You can also reach us through the contact form on our homepage.